Refund Policy

• In case of prepaid orders, refunds shall be processed back to the original payment method only.
  Refunds may take up to 10–15 business days from the date of raising the return request, depending upon your bank, to reflect in your account.
• In case of COD orders, please submit your bank details at the time of raising the return request or share the bank details with our customer service team.
  Refunds may take up to 20–22 business days from the date of raising the return request, depending upon your bank, to reflect in your account.

Crocs reserves the right to amend or modify this policy at any time without prior notice. 

If you need further assistance or have any questions, please feel free to get in touch with our customer service team.
Customer Service Email: support-in@crocs.in
Toll-Free Customer Service Number: 000-800-919-1686 (Use "000" while dialing)
Support Hours: Monday – Saturday: 9:00 AM – 7:00 PM IST